Alienware 15 R3 keeps getting blue screen after C drive upgrade : Alienware
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Alienware 15 R3 keeps getting blue screen after C drive upgrade : Alienware

Drawback with laptop computer. I get frequent bluescreens now. I am unable to work out why. Its kinda making me nuts.

The laptop computer is an Alienware 15 R3. I’ve a Dell Service Tag and Serial Quantity. I bought the laptop computer new in late 2018. It’s out of guarantee.

It got here with two drives:

Toshiba NVMe 256gb which served because the C drive. Mannequin: THNSN5256GPUK

And a daily previous, 1 TB 2.5″ SATA laptop computer drive, I exploit because the D drive.

I saved the OS on C, and private information on D. I routinely again up every little thing that’s vital on the D drive, to a detachable E drive.

A number of months after shopping for it, I started to get S.M.A.R.T. messages saying that there was some type of downside with the C drive. I researched it, finest data I discovered was that “the drive may fail in 10 minutes or in 10 years. No strategy to know.” So I bought a alternative M.2 drive to maintain prepared till C failed.

The brand new C drive is a 1TB Samsung 970 EVO NVMe M.2. Mainly, I purchased it, it sat on a shelf till the unique C failed, which was a pair days in the past.

With the unique drive in place, I used to be putting in 3ds Max, and the rattling factor blue screened.

Tried to reboot – the laptop computer would not even get to the Alienware brand. Apparently there was an issue with Energy-On-Self-Check. The pc turned on. Lights on the edges lit up, little alien head energy button went on (typically blue, typically amber) however was unable to finish the Energy-On-Self-Check, and would not go additional. I could not get to the bios.

I assumed the unique C drive simply died. Time to place within the 970 EVO!

On a working laptop, I obtain the Dell OS Restoration Software, and created a bootable USB drive.

I open the laptop computer (rigorously. I am a programmer, not a restore knowledgeable, however this is not my first day on the rodeo with this sort of crap), take away the busted stick of gum sized NVMe C drive, and with solely the D drive, I attempt to boot up utilizing the USB drive.

It booted tremendous. I assume due to this fact the POST downside was the C drive had lastly “gone dangerous” and was blocking attending to the bios.

I energy down, add the 970 EVO drive in the identical M.2 slot because the previous drive, boot up, and use the OS Restoration Software to put in a contemporary Win10 OS on the 970 EVO drive.

I then start the method of making use of all Home windows Updates. As soon as that is performed, I begin reinstalling all of the apps I generally use – Visible Studio, MS SQL Server administration studio, all of the browsers (Chrome, Firefox, and many others.), and all the opposite crap, together with 3ds Max (which I do not usually use however I needed to convert some MAX information.).

Every part appears to be great, till I get a bluescreen.

WHEA_UNCORRECTABLE_ERROR Analysis exhibits it is a {hardware} failure or a driver downside.

So I’m going to the Alienware web site and replace server and obtain many widespread updates to drivers.

Put in

Dell-Safety-Advisory-Replace-DSA-2020-059_VMKTD_WIN64_1.0.0.0_A00.EXE Dell-Replace-Alienware-Replace-Application_92HRG_WIN_4.1.0_A00.EXE Intel-Administration-Engine-Interface-Driver_5RMDW_WIN_2014.14.0.1540_A04.EXE Intel-Thunderbolt-Controller-Driver_TBT79_WIN_17.4.79.510_A12.EXE NVIDIA-Graphics-Driver_CP1WM_WIN_27.21.14.5687_A07.EXE Qualcomm-QCA61x4A-QCA9377-WiFi-and-Bluetooth-Driver_4747J_WIN_12.0.0.916_A33.EXE


I assumed an previous driver for the 970 EVO may be guilty. I switched the BIOS from Raid to AHCI, and up to date the 970 driver. No change in bluescreens.

I am type of at my wits finish.

I’ve test the {hardware} with the 4.5 hour lengthy diagnostic constructed into the Alienware. It says every little thing is regular.

I’ve checked all disks with Crystal Disk Information. Every part is cool.

I’ve run each OpenHardwareMonitor and HWMonitor. Nothing out of the extraordinary jumps out at me with both (however I am not an knowledgeable right here).

One factor I did discover – bluescreens appear to occur extra usually when I’m watching Netflix or YouTube. Might it’s graphics associated?? Or this may be my creativeness.

I did discover beneath System Supervisor two show adapters:

Intel(R) HD Graphics 630

NVIDIA GeForce GTX 1070

Is it a good suggestion to have two? Possibly they’re competing by some means??

For the file, I’ve a Dell Docking station hooked to the laptop computer through LightningBolt USB-C. The docking station has 3, 27″ screens linked to it, giving me plenty of desktop house.

However that is nothing new. I have been utilizing this setup since Apr 2020, lengthy earlier than the C drive crash that began all this. I’ve by no means actually had blue display till

Might it’s 3ds Max?? I’ve by no means actually used that software program earlier than. Course of Explorer, there’s some course of that’s operating, nevertheless it takes virtually no assets.

Somebody prompt a “dangerous set up” of the OS. Regardless of the hell that’s imagined to imply. He prompt wiping the C drive and doing all of it once more, slower this time to see a difficulty will be decided.

Any ideas?

(Oh and I used to be doing a little proofreading and JUST AS I WAS ABOUT TO SUBMIT THIS POST… Bluescreen. Grrr…)

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