Astro C40 Not Detected Windows 10 Desktop (worked before and works on laptop) : AstroGaming
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Astro C40 Not Detected Windows 10 Desktop (worked before and works on laptop) : AstroGaming

** SEE BOTTOM IF POST FOR UNOFFICIAL FIX **

I’ve an Astro C40 and I apply it to my Desktop and my Laptop computer.

It has labored on each. I simply did a recent set up of Home windows on my Desktop since I purchased a more recent SSD. I put in home windows, bought ALL out there updates. Very first thing I did was began putting in my mouse, keyboard and controller software program.

My controller is not going to detect on Desktop, works high-quality on my Laptop computer wired and wi-fi.

In gadget supervisor it exhibits up as “Astro C40” in “Different Gadgets”.

Within the Astro Config Software program it says no gadget detected. That is wired and wi-fi.

It says there is no such thing as a driver put in (gadget supervisor) I’ve tried forcefully making use of the XBOX 360 Driver, no go. I hit OK and it immediately goes again to System Supervisor and nonetheless exhibits the identical method.

What’s inflicting this? I do know it isn’t the {hardware} as a result of it really works high-quality on my Laptop computer and my PS4.

**UPDATE**It appears it’s detecting the AUDIO portion of the controller and hanging up there. If I test it exhibits up below SOUND DEVICES however “No Driver”.

System Supervisor – After Choosing 360 Driver

** UPDATE 2 AND UNOFFICIAL FIX: **

Take a look at this put up:

https://www.reddit.com/r/AstroGaming/feedback/hwq212/c40_controller_w10_2004_workaround_fix/

From that put up to make use of ps4 mode and the repair that labored for me:

Terra_Ryzin78 three factors · 1 month in the past This did not work for me. I simply constructed my PC in July. I attempted this methodology, I reached out to Astro and so they stated it’s Microsoft’s fault and MS wants to repair the difficulty. Lately I observed a Home windows replace that pushed out Astro USB driver however that didnt repair the difficulty both.

What did repair it for me to play video games at the least with the controller*(although the Astro software program doesn’t acknowledge the controller)* was to go to gadget supervisor uninstall the gadget driver for Astro below “Common Serial Bus controllers” ensuring to test delete driver software program and in “Different Gadgets” uninstalling the Astro that exhibits up there. As soon as I did that and clicked “Scan for {Hardware} adjustments” as soon as I did I observed below Human Interface Gadgets” a brand new entry got here up known as HID sport controller and Steam popped up stating it acknowledged a PS4 controller related. From there I used to be ready to make use of it.

Issues to notice I solely left the Wi-fi USB receiver related, I didn’t plug within the controller by way of usb as that causes home windows to auto set up the Astro drivers which trigger the controller to not be acknowledged in any respect. Since doing this just a few days in the past and taking part in every day I’ve not had any connection points or issues utilizing the controller on the PC. Simply cannot use the Configuration software program however no massive deal since I can program the controller on my laptop computer which does acknowledge it. You need to ONLY use the dongle. When you plug it in wired it would default to the Astro “driver”. That is working 100% now. I had plugged within the USB to cost it. In order that’s why it defaulted again. So I’ve now put the USB right into a wall socket USB slot and cost it that method. No points now. For video games that do not detect ps4 controllers simply launch by way of steam.

Home windows replace will randomly reinstall the non working driver and you’ll have to do that once more. I simply paused my updates for a month at a time and manually replace.

Im glad somebody discovered a repair contemplating how completely ineffective Astro has been on this scenario and simply ignoring those who spent lots of on their merchandise.

I will inform you now, I will by no means purchase one other Astro product once more after the bullshit I skilled with this.

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