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G603 Bluetooth Marvell AVASTAR Surface Pro 4 connection issues – Logitech Support + Download

Good day everybody,

 

 

since a few weeks I’ve the G603 Wi-fi mouse, with Bluetooth capablity. I paid the premium worth to make use of the Bluetooth performance since I’ve a laptop computer with only a single USB port.

 

 

At first I coupled the G603 by BT with out points. Nonetheless, as soon as the Floor Professional four Home windows 10 went into Hibernation or Sleep, or if it was fully shut down, I needed to manually reconnect the G603 to the SP4 once more by the Bluetooth Settings.

This bought fairly annoying since I’m obliged to have my laptop computer go right into a lock state after 2 minutes of labor resulting from dealing with information with others’ private info.

 

 

After a few days I couldn’t even reconnect the G603 to the Floor Professional four anymore; I did see the G603 within the Bluetooth Settings after I enabled the mouse’s Bluetooth Mode. This really occurred after I up to date the firmware [1] of the G603 and after putting in the Logitech gamer hub [2].

 

 

I’m completely in a position to make use of my Bluetooth Sony Headphones and different Bluetooth enabled gadgets (just like the Floor Pen). The connection points are between Marvell AVASTAR and Logitech G603 [3]. In Machine Supervisor I beforehand noticed the G603 as a Bluetooth Driver as properly, similar to with the Floor Pen and the Sony headset, nonetheless after putting in the G603 firmware and BT connection points it didn’t come again.

 

 

What I get whereas making an attempt so as to add the G603 by Bluetooth Settings is the message in yellow font “Strive connecting your gadget once more.” In fact this doesn’t work, and I’ve bought no clue the place to go from right here. I additionally tried including the mouse by “Add a brand new gadget” possibility for {Hardware} adjustments in Home windows 10.

 

 

The Bluetooth adapter [4] for the Home windows Floor Professional four is the “Marvell AVASTAR Bluetooth Radio Adapter (Marvell Semiconductor, Inc)”. I’ve tried to replace the driving force for this adapter to both of the three driver choices on this laptop computer:

– Genereric Bluetooth Adapter

– Marvell AVASTAR Bluetooth Radio Adapter (Marvell Semiconductor, Inc)

– Marvell AVASTAR Bluetooth Radio Adapter (Microsoft)

None of those three will re-enable me to truly join the G603 to the SP4 once more.

 

 

I’ve learn that the Logitech engineers are engaged on a repair [5], with/with out different engineers (Marvell, Home windows). I actually hope the underlying situation is set and so they know the right way to repair this.

 

 

Moreover, my SP4 with Home windows 10 Professional 64-bit Model 1803 (OS Construct 17134.228) is updated with the most recent updates.

 

 

So my questions/remarks [i] are the next (see references [i] by textual content, the place i=1,2,…):

  • [1]. Can I revert the firmware of the mouse again to the firmware it had after I used it for the primary time? If this restores the BT performance I might fortunately do this. Observe that from all of the above info, the G603 is acknowledged by the BT Adapter because the G603, however simply cannot join.
  • [2]. Did this software program break something? I already uninstalled this software program however sadly I didn’t do that with CCleaner or one thing comparable. I believe there are keys left behind within the registry which may affect a setting rendering the BT Adapter unable to connect with the mouse.
  • [3]. Observe that the connection points appears to be between the Marvell AVASTAR BT Adapter and the Logitech G603. Different gadgets I take advantage of haven’t had any points with Bluetooth so far as I can inform. Is there one thing I can do right here? Perhaps you realize which BT drivers I may set up. May you present me with the BT driver for the G603, so I may reserve it on my disk and I can manually set up this BT driver for the G603?
  • [4]. Have you learnt that there are any additional BT drivers I may attempt? Have you ever had contact earlier than with Marvell AVASTAR how the BT Radio Adapter handles reference to BT enabled gadgets? Have you ever had contact with Home windows builders about this situation?
  • [5]. I am unable to discover a hyperlink of this so shortly, it was with someone else having a problem with what I regarded as the identical BT Radio Adapter or Home windows 10 and a Logitech gadget. If I discover it once more I’ll edit or publish that hyperlink beneath this reference. I assumed the Logitech Assist reply was from july 2018, and even august 2018. Discovered the hyperlink, it was on the Microsoft discussion board for a similar situation I had earlier than (manually reconnect after every inactive state), however then with a SurfaceBook2: https://solutions.microsoft.com/en-us/floor/discussion board/surfbook2-surfnetwork/surface-book-2-bluetooth-reconnect-issues/9fe39dd9-00f6-4429-ad58-dd087466cc0e?auth=1

 

 

 

Thanks upfront. If one thing isn’t but clear, please let me know.

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