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[SOLVED] Dell XPS laptop W10 Touchpad issue – Windows 10

A shopper simply bought a Dell XPS 15″ Home windows 10 laptop computer. I carried out the preliminary setup, and put in all obtainable Home windows updates and in addition all obtainable Dell driver and firmware updates. There was a BIOS replace and a number of other different updates from Dell that put in with no errors.

The shopper complained of the cursor leaping round when typing. On this laptop computer the touchpad is managed by Home windows 10, there isn’t any third occasion driver for the touchpad. I learn of a “Touchpad Delay” setting underneath Settings > Touchpad, with a suggestion to set it to Lengthy to resolve this subject. On this laptop computer there isn’t any such setting anyplace in Touchpad or Keyboard settings. There’s a Touchpad Sensitivity setting, which we set to Low, but this has not helped the problem.

I’m unable to seek out any setting that resembles the “Disable Touchpad Whereas Typing” setting I’ve used up to now to resolve this subject. Any recommendations on resolve this drawback?






Sep 13, 2019 at 14:52 UTC

I gathered from my studying that earlier variations of Home windows 10 did provide the “Flip off TouchPad Whereas Typing” or its equal, as a number of articles I cam throughout direct customers to that setting underneath Mouse and Trackpad in Settings, however that later variations have apparently eradicated that setting in favor of the Trackpad Sensitivity setting. Setting this to Low has not helped on this case.

I tried to put in a Synaptics driver from an earlier mannequin XPS which got here with Home windows 8.1. The driving force was dated Nov 2018. It didn’t have an Extract Solely choice, solely an set up exe. It could not set up, it merely ran and said “This driver shouldn’t be required”. So I attempted an earlier Synaptics driver from 2013 which did have an Extract Solely choice. I used to be capable of set up it, nevertheless it didn’t set up the system tray app I used to be searching for, nor did it create any further settings. It didn’t change the habits.

I then put in a 3rd occasion app named TouchFreeze. It seems to do the job of the “Flip off TouchPad Whereas Typing” setting, and solely that. The one setting the app has is whether or not to run at Home windows begin or not. There isn’t a interface per se, only a proper click on menu. It is doing its job and has resolved the problem, and has no promoting.

If anybody runs into this subject whereas Home windows 10 doesn’t have the “Flip off TouchPad Whereas Typing” setting, and setting the Touchpad Sensitivity to Low does not resolve it, I like to recommend making an attempt the TouchFreeze app. There are different comparable apps obtainable which I’ve not tried which can do the identical factor.

Thanks for the recommendations.

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