Streamlabs OBS - Capture Card Issues/Solutions
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Streamlabs OBS – Capture Card Issues/Solutions


In case you have not but checked out our information on get began with a seize card;
You’ll be able to verify that information out by Clicking Right here!


Seize Card isn’t exhibiting up?

Delete your whole Seize Card sources in your whole scenes. As soon as it is utterly eliminated, re-add it in a singular scene.
Then if you’ll want to add it to a different scene select
Add from present and not Create New.

If on PS4: Go to the Settings > System part of the PlayStation 4 interface, and switch off Allow HDCP.

Make certain the Gadget is about to Elgato Recreation Seize HD (or your gadget’s driver for Avermedia, Razer Ripsaw, and so forth)

– Within the Video Seize Gadget supply Properties and not the rest
Except; you might be utilizing the Elgato 4k 60 Professional Seize Card, during which case you’ll want to obtain the (4K Seize Card Utilities 
[click here]) and you’ll want to choose “Elgato Recreation Seize 4K 60 Professional(Video)(#01)”) This is because of Elgato’s major software program not functioning with this gadget.

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That is typically precipitated due to the Seize Card being in use some place else, corresponding to: with one other software program is utilizing the gadget, one other Scene in Streamlabs OBS has one other supply for it energetic, or and so forth. Shut out of every other software program that may very well be utilizing the gadget.

Strive restarting your pc for those who can not discover this system that’s utilizing the gadget.

If all of this fails, chances are you’ll must uninstall the software program & drivers in your seize card and re-download their software program/drivers.
Here’s a checklist of locations to search out drivers for Avermedia, Elgato and Razer

Avermedia: https://www.avermedia.com/gaming/obtain
Elgato: https://www.elgato.com/en/gaming/downloads
Razer: https://www.razer.com/synapse-3


Seize playing cards from Magewell or Blackmagic are sometimes driverless and use the generic Home windows driver;
Chances are you’ll must uninstall/set up these from Gadget Supervisor


So as to add your Blackmagic Seize Card, add a brand new supply in Streamlabs OBS and click on Blackmagic Gadget.

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Seize Card Audio isn’t being picked up?

The next data is immediately from Elgato’s help web page which will be discovered by clicking right here.

  • A headset that plugs into the PS4 utilizing USB Solely won’t have a workaround.
    • It doesn’t matter if the headset is wired or wi-fi – USB Solely headsets will be unable to transmit audio to a Seize Card.
  • Headsets that use each USB and Optical connections will work!
    • Together with the Astro A40 with Mixamp, the Turtle Seaside Elite Professional Tactical Audio System, and the Turtle Seaside Elite 800

 

With all these headsets, the answer is solely configuring the PS4 software program. 

  1. In your PS4 interface, go to Settings
  2. Select Units
  3. Choose Audio Units
  4. Below Output Gadget, change the output to TV or AV Amplifier

Extra about PS4 and appropriate headsets will be discovered right here from Elgato.


Audio nonetheless isn’t being picked up otherwise you’re not on a PS4?

Make certain your Audio Output Mode is about to Seize audio solely within the Properties of your Video Seize Gadget and the field for Use customized audio gadget is unchecked (until you might be utilizing the Elgato Chat Hyperlink Cable and plugging it into your motherboards Line-In port or utilizing one other methodology of Line-In seize).

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First, go to your Elgato Recreation Seize Software program and click on the GEAR ICON to the suitable of the place you see the identify of your Seize Card.

  • Then click on Audio Enter and choose Analog Audio.

 

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You then must click on on Configure Video within the Video Seize Gadget Properties.

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If that does not resolve the problem, two issues:
1. You have got it plugged into your pc and never the Elgato.
2. The audio port on the Elgato is damaged, which then you would need to use the line-in port in your PC and regulate it right here:

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  • In case you are making an attempt to select up your microphone audio with the Elgato Chat Hyperlink Cable that won’t be attainable because the chat hyperlink cable doesn’t output your microphone audio. You would wish to attach an exterior microphone. For extra data see right here.

Nonetheless not getting audio out of your seize card?

  • Make sure you’re wanting on the correct gadget underneath Mixer.
  • Make sure the gadget just isn’t muted by way of the speaker icon.

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If you need to listen to this audio to make sure that it’s working, then allow Audio Monitoring in your Seize Card;

  • This may be performed by way of clicking the gear to the suitable of the Mixer in SLOBS, set it to Monitor Solely.
  • If you need to at all times be capable to hear your Seize Playing cards audio, set to Monitor and Output.
    • If not, set the Seize Card to Monitor Off.
  • Utilizing Monitor and Output might trigger an echo.
    • Please verify your Audio Monitoring first in case your stream has problems with Seize Card audio echoing.

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In case you are on an Xbox One and also you want to get Get together Chat audio, you’ll want to go to your Xbox Settings and go to Show & Sound then;

  • Choose Audio Output and alter Get together Chat Output to Audio system, or Headset and Audio system.
    • We advocate Audio system for those who hear the audio twice in your headset.

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My seize card video is stuttering?

Two options for this;
– SOLUTION #1

Make certain the Gadget is about to Elgato Recreation Seize HD (or your gadget’s driver for Avermedia, Razer Ripsaw, and so forth)

Within the Video Seize Gadget supply Properties and not the rest
Except; you might be utilizing the Elgato 4k 60 Professional Seize Card, during which case you’ll want to obtain the (4K Seize Card Utilities 
[click here]) and you’ll want to choose “Elgato Recreation Seize 4K 60 Professional(Video)(#01)”) This is because of Elgato’s major software program not functioning with this gadget.

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– SOLUTION #2
Disable Buffering within the Video Seize Gadget supply Properties by altering it from Auto-Detect to Disable.

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The standard/decision of my Elgato Seize Card is best within the Elgato software program than in Streamlabs OBS?

1. Shut Streamlabs OBS

2. Open the Elgato Recreation Seize Software program

3. Click on the gear subsequent to the identify of your seize card and transfer the High quality slider to Finest

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4. Additionally, uncheck the Convert Commonplace Definition to 640×480 and Stretch Commonplace Definition Enter as this could trigger points

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5. If this nonetheless doesn’t resolve the problem change the Decision/FPS Sort to Customized and choose 1920×1080

 

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How do I arrange my twin PC setup with my Elgato?

There is a superb information by Lt Royal Shrimp on Reddit for this.

To get audio arrange, set up the Elgato Sound Seize Software program on the Gaming PC and configure it underneath;
> The Superior settings to Output your audio to your headphones and your Elgato

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Notice: it won’t output your microphone to your stream PC. 

– You’ll have to make different preparations for that.


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