Wi-fi not working / Network Adapter missing (Surface Pro

Hello,
GVALima!

 

Thanks for reaching Microsoft Group. We’re actually sorry for the troubles it’s important to undergo with the community adapter in your Floor Professional (fifth Gen). Because you already tried the two strategies of reset by way of Contemporary Begin and Reset from inside Home windows. 

Let’s attempt to observe the USB
Restoration:

          This feature reimages the whole gadget, together with the partition on the arduous drive.

          It’s the most full type of reset.

          You will have to again up your
private knowledge.

          You will have to reinstall desktop apps. You will have to run updates after completion.

          If the difficulty happens after a reset, then the foundation trigger could be very possible {hardware} associated.

          You will have to obtain and arrange a restoration picture on a USB drive. Open
USB restoration linokay to
get began. The data on what dimension and kind of drive is offered on the vacation spot web page.

 

We hope this helps you out.

 

                                                                                                                  

Variety regards,                                                                                                                 

Janette_Z