Windows Mixed Reality Devices + Hololense Sensors and HP Reverb G2 Error codes relation : WindowsMR
Howdy there, Since yesterday I’m attempting to get my G2 working however thus far no luck and in that journey, I perceive and strongly really feel there’s something to do with Home windows Blended Actuality Units + Hololense Sensors drivers as a result of when I attempt to replace with different out there drivers then error code additionally modifications for G2 in WMR portal. Down beneath I’ll present you step-by-step with screenshots about what I did after which what I see.
Okay, so now I linked my headset with default drivers put in by Microsoft after we Set up OS then I see this beneath, deal with driver variations
That is for Gadget Supervisor > Blended Actuality Units > HP Reverb Digital Actuality Headset G2 Properties for common and Driver Tab
That is for Gadget Supervisor > Common Serial Bus Units > HoloLens Sensors Properties for common and Driver Tab
All good right here and dealing correctly with none error.
This HoloLens Sensor even have the identical driver model 10.0.19041.2037 as we noticed in Gadget Supervisor > Blended Actuality Units > HP Reverb Digital Actuality Headset G2
So, Principally what I perceive is in Gadget Supervisor > Blended Actuality Units > HP Reverb Digital Actuality Headset G2 makes use of the identical driver model as this HoloLens Sensors. On this situation of drivers after I unplug and plug my G2 headset then WMR portal at all times takes greater than 10 seconds to popup mechanically after which comes up with an error code as proven within the image beneath
Someplace on some boards possibly it was HP discussion board or Microsoft unsure however I learn that one of many customers makes use of one other driver model HololensSensors_10.0.16299.1042 to repair his WMR headset (It was not G2 and I do not keep in mind the identify) connectivity points and in addition bizarre conduct of monitoring so I downloaded it and put in it for my HoloLens Sensors nevertheless it did not change something at Gadget Supervisor > Blended Actuality Units > HP Reverb Digital Actuality Headset G2 part and it nonetheless displaying the identical driver model 10.0.19041.2037
As you may see it is nonetheless with the identical driver model and similar error code even after I modified the driving force model of HoloLense Sensors and as I imagine these two have some relation with one another then with the identical driver model file which I used to replace Hololense I attempted to replace that Gadget Supervisor > Blended Actuality Units > HP Reverb Digital Actuality Headset G2 manually to see what modifications in WMR conduct after it.
As you see the error code modified and now displaying one thing associated to firmware but additionally displaying This gadget is working correctly which implies these new drivers information labored for it.
Right here you may see additionally it is displaying the brand new driver model which I put in so now each Hololens Sensors and Blended Actuality units have the identical driver model so I’m going to replug my G2 to see what the WMR portal exhibits. test the image beneath
As you may see it is fully modified the error code and its message.
Additionally as I stated at first that with the earlier driver model 10.0.19041.2037 WMR portal take greater than 10 seconds or much more to detect my G2 after which popups mechanically after I replug the G2 headset USB in any of the port however after I modified to driver model 10.0.16299.1042 it didn’t even take a second to popup WMR portal and regardless of how briskly you plug and unplug the headset to any of your USB port so possibly this driver model may be useful for the folks whos G2 is working however having loopy points with WMR portal or G2.
Additionally for those who discover then after I manually put in the brand new driver for Home windows Blended Actuality units then HP Reverb Digital Actuality Headset G2 identify changed with HoloLens Sensors
With Driver Model 10.0.19041.2037
Gadget Supervisor > Blended Actuality Units > HP Reverb Digital Actuality Headset G2
With Driver Model 10.0.16299.1042
Gadget Supervisor > Blended Actuality Units > HoloLens Sensors
Additionally, with each driver variations, the firmware part of the gadget stays the identical with Vendor, and date unknown and exhibits the model 1.9.15. test the pic beneath
In USB overview software program I additionally discover that the facility and USB model just isn’t acknowledged as proven within the image beneath but when I join some other gadget to the identical USB ports then it exhibits how a lot energy that gadget is consuming and the model of USB.
Now if anybody has G2 working and studying all this then please inform me which driver model you see and in addition do you see the firmware vendor identify and date, So it will likely be straightforward to grasp and examine if this concern is said to drivers or firmware. Thanks for studying all this and Sorry for the lengthy publish however I’ll attempt to clarify in brief subsequent time. Thanks
Home windows 10 Professional 20H2 OS Construct: 19042.685
Ryzen 7 5800X Processor
MSI MAG X570 TOMAHAWK WIFI
G.Talent Trident Z Neo (2 x16GB) 3600MHz CL16
AP850GM 80+ Gold
CASTLE 360 RGB V2
Gigabyte 1TB Aorus NVMe Gen4 SSD
GIGABYTE RTX 3080 VISION OC 10GB WHITE
LIAN LI LANCOOL II Mesh Black Case
LIAN LI ll Mesh USB 3.1 Kind C Cable
Lian Li Accent Facet subtle ARGB strip
Lian Li Accent Bora Lite Black pack of three
Replace – Three Jan 2021
I simply tried powered USB 3.Zero Hub with no luck so simply informing you folks if in case you might be pondering to purchase this one beneath
QZ Energetic Powered USB Hub, four Port USB Hub with 12V 2A 24W Energy Adapter, USB 3.1 Gen 1
I overlook to say earlier what it exhibits after I strive Microsoft gadget troubleshooter so right here is the screenshot beneath which exhibits ” Drawback with PnP units”
If anybody has any resolution on methods to repair this then, please reply. Thanks
I’ve additionally ordered PCIe USB 3.Zero card beneath in order quickly as I’ll obtain it then I’ll replace this publish.
FebSmart 2 Ports USB 3.Zero Tremendous Quick 5Gbps PCI Categorical (PCIe) Growth Card
Replace – 9 Jan 2021
Okay in order you already know For the final 12 days since I acquired my HP Reverb G2 Unit, I can solely ready to make use of it for the primary few hours after unboxing and since then I hold getting an error 7-14 and I attempted all of the out there fixes I discovered besides that PCIe USB 3.Zero Card however I’ve already tried powered USB 3.Zero hub above however no luck so after placing it again my G2 into the field for final 6 days I assumed to let’s strive one thing else at the moment which is left whereas ready for PCIe card so I up to date the driving force for HP G2 in Blended Actuality Part from Hololense Sensors to Notion Simulation Headset and after instantly the error 7-14 gone away from my WMR portal however there is no such thing as a show in my G2 Headset. I do not perceive what does meaning, I used to be fully positive about I received the dangerous unit from HP, and possibly my HMD cable get defective however after attempting this factor of driver replace I’m confused about whether or not it’s a cable downside or driver concern. Please let me know within the remark part beneath what do you concentrate on it. Thanks
Examine my video beneath so you may perceive what I did and the way that error 7-14 gone away, Thanks